Privacy Policy

Last updated: January 2026

ChildrenNeedBoth (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

ChildrenNeedBoth
Address: 3 Breydon Walk, RH10 6RE, United Kingdom
Email: [email protected]
Email: [email protected]
Telephone: 07448 312121

We provide non-legal support and guidance to parents, including McKenzie Friend assistance. We are not a firm of solicitors and do not provide legal advice.

2. What Personal Data We Collect

We may collect and process the following personal data:

Full name
Email address
Telephone number
Information you voluntarily provide via contact forms, email, phone, or messages
Any details you choose to share about your situation

We do not collect special category data unless you voluntarily provide it.

3. How We Collect Your Data

We collect data when you:

Submit a contact form on our website
Contact us by email, phone, or post
Communicate with us regarding our services

4. How We Use Your Data

We use your personal data to:

Respond to enquiries
Provide requested support services
Communicate with you about your case
Refer you to relevant professionals where appropriate
Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal data for marketing purposes.

5. Legal Basis for Processing

Under UK GDPR, we process your data based on one or more of the following lawful bases:

Consent – when you contact us voluntarily
Legitimate interest – to respond to enquiries and provide services
Legal obligation – where required by law

6. Data Sharing

We may share your data only when necessary:

With professional contacts (e.g. solicitors or mediators) with your consent
When legally required by law or court order

We never share your data for advertising or third-party marketing.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect your data, including:

Secure email systems
Restricted access to personal information
Data minimisation and confidentiality practices

We retain your data only for as long as necessary to fulfil the purpose it was collected for or to meet legal obligations.

8. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data where applicable
Restrict or object to processing
Withdraw consent at any time

To exercise your rights, contact us at:
📧 [email protected]

9. Cookies

Our website may use basic cookies for functionality and analytics.
Cookies do not identify you personally.

You can control or disable cookies via your browser settings.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page and take effect immediately.

12. Contact & Complaints

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

ChildrenNeedBoth
📧 [email protected]
📞 07448 312121